The Power of Customer Testimonials in SaaS Content Marketing
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Products and services are being aggressively marketed via digital marketing to reach more sales and create more income thanks for efficiency and effectiveness. It lets companies properly provide desired material to their customers. One such kind of digital marketing is pay-per- click (PPC). PPC is sometimes praised for its several benefits and at the same time it is mostly attacked for fraud and other problems related to its use. Though little, the
on this topic has put a lot of work in revealing the advantages and drawbacks of using PPC as a marketing/advertisering tactic. In order to consolidate the results of 50 papers on PPC advertising and provide a common ground for knowledge of the digital presence and impact of this kind of marketing, this paper reviews them. Apart from talking about the results, noted
constraints and prospects for next investigation have been discussed. Research Fellow of Brunell University London's School of Business, Kawal Kapoor Her current work is on the EU sponsored Social Innovation Drive initiative. From Swansea University, Wales, she holds an MBA, a Bachelor's degree in Mechanical Engineering, and a PhD in Business Management. Her doctoral work focused on spread of inventions. She first/co-authored numerous papers
For worldwide refereed journals
like TMR, ISF, ISM, and others. She also feature commercial advertisements (Nunan and Knox, 2011). Another name for this kind of digital marketing approach is cost-per- click advertising (CPC). Pay-per-click/costper-click advertising is the result of the owner of a webpage, sometimes referred to as the web publisher, allowing businesses to advertise goods and services on their page; each time a visitor on the publisher's page clicks on that
advertisement, the business will pay a specific amount to the publisher (Farris et al., 2010).Mangani ( 2004) describes as one of the most remarkable Internet developments the practice of offering/selling advertising space on websites. Dellarocas (2012) refers to PPC as a fast expanding advertising industry that today provides a significant income stream for
companies like Google and Yahoo! Eaton and Kenyon (2014) say PPC underwrites the other free services their inclusion provides and credit PPC as Google's revenue base. According to Khraim and Alkarablieh (2015), Google uses the PPC approach of Internet advertising to turn 99% of its earnings.Apart from the benefits this kind of marketing offers, there are some drawbacks as well; the most important one is that clifindings from research accessible on
Customer vary in several dimensions
Up to now, no review has combined the results presented in these papers on PPC.The objective of this paper is thus to systematically review articles currently available onut is also highly focused on recognizing the constantly reorienting consumer needs, and changing the existing organizational products/services, or even introducing newer ones, to meet
those needs (Kotler and Levy, 1969). Marketing has been evolved to become digital since the millennium; with digital marketing, sometimes known as internet marketing, companies using digital technologies to interact with their customers (Smith, 2012). Kennedy and Kennedy (2008) say that, regardless of their size or scope, companies absolutely must establish and
aggressively keep an online presence.The most often used digital marketing tools nowadays include display advertising, affiliate marketing, search engine marketing, email marketing, and social media marketing (Ryan, 2014).The next paragraph has a brief introduction of these digital marketing channels.Websites let graphical ads be displayed with their own web page contents in display advertising (Roels and Fridgeirsdottir, 2009). In return, that company
Shares contractual revenues
with the affiliates for the sales/profits made by the leads from their own websites; affiliate marketing is the arrangement whereby affiliates post advertisements on their own websites to market another organization/business's products/services. Aimed at reordering appropriate traffic to the relevant organizational/business webpages, search engine marketing covers the elements of optimizing search engines, analyzing key performance indicators, and applying
web analytics (Ramos and Cota, 2009). Businesses utilize electronic mails in email marketing to advertise goods and services to their current customers and draw in fresh customer base (Mullen and Daniels, 2011). Social media marketing, sometimes known as social marketing, is the creative use of social media platforms to advertise and market goods to grab possible consumers (Evans, 2012). from being an Accenture Services, India software engineer.
Head of Management and Systems Section in the School of Management at Swansea University, UK, Professor Yogesh K Dwivedi teaches digital and social media. Brunel University, UK awarded him his MSc in Information Systems and PhD. Several works he co-and member of the editorial board or review board of many publications, he is Associate Editor of European Journal of Marketing, European Journal of Information Systems and
Conclusion
Government Information Quarterly, JEIM and TGPPP.Currently Pro-Dean & Director of Research and Engagemen at the School of Management, Swansea University, Professor Niall Piercy Professor Piercy formerly directed studies and Senior-Lecturer at the University of Bath School of Management. At Cardiff University Business School, Lean Enterprise Research Centre, he finished his doctorate studies. Both in terms of the traditional self-
employed entrepreneur and also the organizational-entrepreneur, Professor Piercy's work is concentrated on the marketing and operations management issues that face entrepreneurs. Although they might work inside a big company, this latter category has many traits with the traditional entrepreneur. His most recent studies have concentrated on extending knowledge on how to interact and help organizational entrepreneurs.The next paragraph has a brief
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